Quote FAQ
The questions people ask first.
What exactly am I getting a quote for?
The agreed build, data and template review, report outputs, required integrations, testing, rollout and ongoing Shift Copilot service for your operation.
Why do you need a call before quoting?
The work depends on the handover data you already have, the format your team must produce, the systems involved and the conditions on site. A short call prevents a vague or misleading quote.
What should I prepare?
Nothing formal. If available, bring a current handover form, spreadsheet, report or sample record and the names of any systems the finished workflow should connect to.
Who owns what?
You own your process documentation, the way your handover is mapped out, and the format we agree on. We own Shift Copilot itself and how we build these things generally.
How do we know it works?
Reports must use the agreed format, capture or flag mandatory fields, work under the agreed connectivity conditions, export through the agreed process, remain attributable and retrievable, and pass test handovers approved by your sponsor.
Does this replace our existing safety platform?
No. Shift Copilot captures the operational handover layer before information becomes an incident report, work order or corrective action. Your existing safety and incident platforms remain in place.
What happens after the call?
We confirm the scope, identify any unanswered technical or procurement questions, and send you a written quote. Nothing proceeds until you understand and approve what is included.